COVID-secure: Click here to read everything you need to know, before you arrive for your appointment

Decadence-Salon-Shop-15

Update Monday 29th June 2020:

We are super excited to announce all hairdressing services re-open on Monday 6th July.

Beauty services remain closed but are planned to re-open from 29th July, following government guidelines.

Simply click here and book yourself now. Appointments are already booking up very quickly.

Our smart booking system allows you to have full control of your appointment, at your fingertips you can cancel or reschedule yourself at any time. 


What are we doing to make your visit safe and comfortable?

Like every business re-opening after the lockdown, we've made the necessary changes to the way we work to ensure maximum safety and comfort for every client and all of the Decadence team.

Following government and industry guidelines, you can be reassured we have taken all appropriate measures required.


 

We need your help! What we kindly ask of you

Anyone who has a fever or is feeling unwell is asked to contact the salon, in advance, to reschedule their appointment. We will happily re-schedule any appointment free of charge under these circumstances

We ask all clients to make every effort to arrive on time for their appointment to reduce the need to wait and to help ensure the service can start and end in good time to allow cleaning before the next client

We have a rain-protected area with a bench seat outside the front of the salon, where clients will be asked to wait until they are approached by our reception to enter for their appointment

We have a waiting area inside the salon strictly limited to one client at a time

We provide hand sanitizer at reception and we ask this is used on arrival by all clients and staff

All clients must wear a facemask on arrival. We have a limited supply of single-use face masks which we are happy to provide, subject to availability. Clients are allowed to remove their face mask whilst seated with the hairdresser but must be worn at all other times

You'll notice floor markings every 1.5 meters throughout the salon to help guide you in adhering to social distancing measures


 

What can you expect from us?

Any team member with a fever or feeling unwell will not be allowed in the salon. In the unlikely event, we will contact any affected clients to re-schedule to another hairdresser or date free of charge

Everyone in the Decadence Team will be wearing full-face shields at all times

We are currently reduced to 3 appointments at any one time to adhere to social distancing measures

You'll notice our team regularly sanitizing key areas of the salon,throughout the day, paying special attention to areas that are regularly touched, sinks, surfaces, toilets, door handles and products.

Reusable equipment, including scissors, client chairs and sinks, will be sanitized between each client and at the start and end of every day

We have sourced recyclable and biodegradable, single-use gowns for all clients to wear. They are hygienic, waterproof, light and comfortable and we dispose of them responsibly.

All cotton towels are washed at high temperatures between each use

Government guidelines state no food or drink can be consumed in the salon by clients other than in disposable cups or bottles. You are welcome to bring your own. We will provide free bottles of water and request these are disposed of responsibly.


 

We're waiting for you!

We have always been known for our down to earth, friendly, approachable 5-star service and you can expect the same experience as always, every time.

It is very much back to business as usual for us all here - Hairdressing continues to be a way of life for us and without your continued support, we wouldn't be able to exist. The team are simply bursting to get back to what they love doing most!

From all of us with love, at Decadence!
x


 

Update Monday 8th June 2020:

Our appointments calendar is open from Monday 6th July. Simply click here and book yourself in. Availability will be limited so secure your spot now. Our smart booking system allows you to have full control of your booking, you can cancel or reschedule yourself at any time (without any fees). Book yourself now and have something to look forward to!

We will announce all required health and safety measures within the next few weeks to ensure we protect all our clients and team.

Stay safe and well.

From all of us with love, at Decadence!

xx

 

 

Update Monday 11th May 2020 at 19:00:

Despite the continued lockdown, we're staying calm and we WILL carry on!

The government have today clarified that 'personal care services', such as hair and beauty salons in England will now not be able to re-open until 4th July at the earliest.

We are also closely following industry leaders and particularly the National Hair and Beauty Federation (NHBF) which us the UK's largest trade association for the hair and beauty industry. They regularly meet government and are continuing to obtain further clarity of the situation. You can read their updates here.

Our appointments calendar is now open from Monday 6th July so everyone is welcome to go online here and book yourself in. Our smart booking system allows you to have full control of your booking, you can cancel or reschedule yourself at any time (without any fees). Book yourself now and have something to look forward to!

We know how much you need us and we miss each and every one of you. So please stay safe, healthy, positive and keep smiling. 

Keep calm and carry on with longer hair!

From all of us with love, at Decadence!

Arch, Simon, Slava, Mark, Katalin, Tracy, Rudi, Alex, Lily, Kasija, Mayda & Natalia

x

 

Update Monday 13th April 2020 at 09:00:

What have we been up to? 

It’s been a few weeks since the lockdown and temporary closure of our beloved salon and we all wanted to let you know we all miss you and are thinking of you. We hope you, your family and friends are all safe, healthy and making the best of the current situation.

Since our last update, like all other salons, we have temporarily closed and are patiently waiting through the lockdown for this storm to blow over and hope it’s not too long until we can open our door once again. We know you also can’t wait - and the team are itching to bring hair & beauty back to life.

The team are all doing well and we are all staying positive and in touch regularly - enjoying finding ways to stay amused and connected. Our WhatsApp messages are full of our creative cooking successes and last week we all had huge fun when we got together online for a video call ‘pub quiz’ and, of course, Slava won.

 

Support Decadence and get an Easter gift from us

We have had a few clients get in touch recently asking if there’s a way to buy Gift Vouchers or anything they can do to help support us during this time of forced temporary closure. It’s been so humbling receiving messages of support - it means so much.

So that got us thinking, you may not be aware that we have Gift Vouchers and it’s really easy to buy them from the comfort of your own home. They’re digital (so we don’t have to worry about the trees) and we’ve extended the expiry date to 2 years so plenty of time to use them.

As an extra Easter gift from us, we are topping up the value of new Gift Vouchers purchased in April. Simply, the more you spend, the more you save and there’s no limit to the amount you can buy. 

 

£100 Gift Voucher - we gift you an extra £10 (total value £110)

£200 Gift Voucher - we gift you an extra £30 (total value £230)

£300 Gift Voucher - we gift you an extra £60 (total value £360)

 

We’ve diverted our telephone line to our Reception Manager, Katalin who will be happy to help. Simply call the salon as usual between 9am - 6pm Monday - Friday 

 +44 (0)20 7636 1328. Please quote "Easter Gift" when calling. 

 

When will we re-open? 

We are confident that we can survive this lockdown - yes, it takes even more than COVID-19 to get rid of Decadence! We’re survivors and we are doing our bit to stay home, protect our precious NHS and save lives!

So we are taking it week by week and carefully monitoring advice and instructions from local and national government. The safety and health of our staff and clients will always come before anything else.  

Our appointments calendar remains optimistically open and you can now book your appointment from Monday 11th May. We recently upgraded our salon software and online booking system - so now you can make a confirmed appointment in real-time (if the time-slot is available, it’s all yours!) as well as reschedule and cancel yourself. But don’t worry, if the lockdown extends beyond the date of your appointment, we will contact you to reschedule or cancel. 

 

Show your support!

We have over 2,300 followers on Instagram and 640 on Facebook. You’re really missing out if you haven’t seen our social updates! Please show us your support and help us to get to 3,000 on Instagram and 1,000 on Facebook. We will be running a few competitions over the coming weeks where you can win Decadence prizes, so please follow us to get involved and share with your friends and family too! 

Feel free to get in touch by posting a message on Facebook or sending us an email. It really brightens our day even to read a quick "Hello” or if you have a hair and beauty question for any of the team, you’ll get all the help we can offer!  

We always say that hairdressing and beauty is a way of life for us and it's true that without your continued support, we wouldn't be here. Thank you for sticking with us through these challenging times. We are forever grateful.

Stay safe, healthy, positive and keep smiling. We will see each other very soon! 

 

From all of us with love, at Decadence!

Arch, Simon, Slava, Mark, Katalin, Tracy, Rudi, Alex, Lily, Kasija, Mayda & Natalia

x


Easter Gift Vouchers Terms: Only available on Gift Vouchers purchased between 13 - 30 April 2020. Applicable when purchasing a Gift Voucher to the values (1) £100 Gift Voucher - we will gift you an extra £10 (total value £110), (2) £200 Gift Voucher - we will gift you an extra £30 (total value £230), (3) £300 Gift Voucher - we will gift you an extra £60 (total value £360). Easter Gift Vouchers can be redeemed against hair & beauty services only. Gift Vouchers can be used for part or full payment. The remaining balance can be used at any time towards another service. For any service of a higher value than the remaining Gift Voucher balance, the difference can be paid by cash or card at checkout, in the salon. Voucher code redeemed at checkout, in the salon. Gift Vouchers expire 2 years after purchase date. Cannot be redeemed for products. Cannot be exchanged for cash. Cannot be refunded in part or full.

Update Monday 23rd March 2020 at 22:20:

To all our friends,

As you've probably heard from the Prime Minister's announcement this evening, we sadly need to close the salon temporarily and certainly for the next 3 weeks.

But we are as keen as you are to get back in our lovely salon and to deliver that Decadence experience we love to give and you love to get! We are determined to be back even bigger and better and more beautiful than before (just like our blow-drys!)

Our online booking system is simply the best in the world and remains open. We are now taking bookings from Monday 13th April, so you're welcome to book yourself back in from that date. You can go and do that right now and don't worry, you can always reschedule or cancel nearer to the date (without any charges).

We all need something to look forward to at this time so do it now and start dreaming about how good it will feel to get your relaxing head massage at the sink! We can't wait to get back to the salon to do what we love best, making your dreams a reality!

Please also keep an eye on this page where we will have regular updates over the next few weeks - and you can always email us at decadencesalon@gmail.com

Thank you for your understanding and we WILL see you very soon!

Stay safe, stay home, stay healthy, look after yourself!

From all of us with love at Decadence

xx

 


Update Friday 20th March 2020 at 14:35:

To all our wonderful clients,

We recently sent an email to all clients on our database. If you haven’t received an update and would like to be added to our mailing list, please send your details to decadencesalon@gmail.com.

Here’s a link to our last email, in case you missed it.

Decadence Hair & Beauty is limiting our opening hours and days due to the Coronavirus situation.

Thank you for your continued support, for being part of the Decadence family and for allowing us to do what we love most - to provide you with a pampering experience, gorgeous hair and beauty and making you feel fabulous.

We take pride that we have always upheld the highest 5⭐ standards of salon cleanliness and a fully sanitized environment. Before the pandemic and afterwards we continue to make it part of our everyday duties. The security, safety and health of our clients and staff are our highest priority.

Please do all you can to support your local community and businesses in these unprecedented times.

Keep calm and carry on!

Arch, Simon, Slava, Mark, Alex, Rudi, Tracy, Katalin, Lily, Mayda, Kasija and from the entire Decadence family
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